Technology Features
Technology Features
Industry-Leading Features
Smart Sensor Expansion
Sensors automatically integrate into the Xemote network without client setup.
Simply place the sensor in the desired location and Log in to the Xemote Cloud platform to view your data. With a variety of mounting options, almost any mounting location is possible.
The Xemote Auto-Pairing technology ensures that monitoring begins as soon as the sensor is powered without any human intervention.
The numerous mounting options and sensor types makes installation to be as simple as “sticking” the sensor in the desired location.
No Lost Measurements
No data loss regardless of power or network outages. Xemote sensors are capable of storing data for 3 weeks at a 10-minute measurement interval. The stored data automatically syncs to the cloud platform once connection/power to the gateway is restored.
With the Xemote mobile applications and Web based dashboard, the remote monitoring data is available anywhere in the world, at any time.
All Xemote devices can store data locally if any communication failures or power outages occur. The stored data will be transmitted to the Xemote cloud platform as soon as the communication is restored.
All measurements are stored with the last 3 months of data available at a moments notice, while older data is archived and available on request.
The Gateway has a battery backup that lasts up to 2 days.
All non-AC sensors are fitted with batteries that last 2 – 3 years depending on the installation environment.
Most AC sensors include a battery backup of at least 2 hours.
The Xemote Gateway is fitted with Always-On GSM capability by default, and supports an add-on module for Wi-Fi.
System Health Monitoring
Identify and solve problems with your system before they occur.
The Xemote continuous background health monitoring feature detects issues such as depleting sensor batteries, and notifies the relevant person to resolve the issue before a sensor goes offline.
No human intervention is required to setup replacement devices or calibration swap outs. Once the device swap has been completed the new measurement data will be instantly available.
The Xemote continuous health monitoring ensures that potential system issues are detected and fixed before they become a problem.
Dynamic Adaptive Network
Uninterrupted operation by dynamically adapting to the current environment.
The Xemote intelligent networking allows sensors to adapt to dynamic environments by Auto-Pairing to Gateways with a stronger reception to ensure monitoring remains uninterrupted.
The Xemote client services performs all setup actions on behalf of the client. Due to the technical complexity of the system client services communicates with clients to ensure the desired outcome is achieved.
Sensor addition is as easy as placing a new sensor in range of a Gateway. All cloud setup is handled by client services while the sensor automatically pairs to the existing system without human intervention.
Configurable Sensors
Sensors can be configured to suit a specific use case.
The standard update rate of 10 minutes is configurable to be more or less as needed.
Sensors such as the current transformer (CT) can be configured for additional notifications based on current profiles.
C MAY
Our core business relies heavily on a continuous cold chain from raw materials to the final product. Having numerous fridges and freezers on-site, any maintenance manager’s worst nightmare would be finding a fridge or freezer off, and the product has started to defrost. Before installing the Xemote system, we learnt a hard and expensive lesson. With the sensors in place monitoring has become so much easier, we receive daily snapshots of temperatures and can view live readings of temperatures on my dashboard. Pull reports of different fridges temperatures. Receive emails and SMS’s when temperatures exceed band settings. And with just monitoring the temperatures, I can judge the performance of my compressors and have planned my schedule maintenance accordingly.
The client service I receive from Xemote is just brilliant, they so on the ball, that they keep me on my toes. Since the beginning, they were always just a phone call or email away and would solve any problem efficiently and effectively.
W PIENAAR
We have nothing but praise for the staff and performance of Xemote. All of our queries are always answered and attended to promptly and with professionalism. I can, under all circumstances, praise and rely on great service. It is such a privilege to deal with a professional and efficient company and would recommend their services to every person or company interested in their products!
S BARNES
For the years that we are with Xemote, we have never experienced problems that will put our fresh product at risk. It is an utmost pleasure to view all temperature logging on a PC or in the comfort of your own home on your cell phone. The service we have received from Xemote is good, if not perfect, without a doubt.
A KARAN
Xemote provides us with unique process insight at various critical control points. This significant benefit delivers accurate and actionable real-time information that improves our resource management and optimises production capability through early warning notifications.
Z RENS
The historical data and reports also allow us to identify negative infrastructure operational trends which allows us to implement preventative maintenance schedules. This saves us time and money and prevents expensive downtime.
L VISAGIE
The Xemote Remote Monitoring Application is an excellent tool for the improvement of process control and risk management within our business and we are confident that it will positively contribute to improving our bottom line.
L NAGEL
It is with great pleasure that I have the opportunity to recommend Xemote for affordable Food Production Process Monitoring solutions. Xemote successfully customised and implemented their technology to meet our specific requirements in the monitoring of our retort cooking process.
JG LUBBE
We at Total Funeral Logistics (Pty) ltd write to you with great appreciation and admiration for what Xemote means to our firm and what great value your devices add to our services. In the funeral transport industry, we have to adhere to regulations where temperature monitoring in our refrigerated vehicles is crucial. We need to monitor and prove that the temperatures are below certain levels at all times. With your devices installed in our vehicles, it really has become an effortless safety net for us. We have also gained an edge over our competitors who do not have the luxury that your devices offer. We are extremely grateful to Xemote and wish for a great partnership for years to come.
S EKSTEEN
If you were considering installing automated digital/wireless temperature monitoring systems
for medication refrigerators & ambient temperatures, Xemote makes it easy! One less thing
to stress about! It makes the Statutory Body smile too.
Give them a call & explain your needs. The paperwork is seamless & you will be guided if
needed, the training on the dashboard for the analytics, even easier!
During & after-sales service is always extremely efficient, energetic & optimistic.
Hanri is the best!
You will not regret making Xemote part of your operation!
S SNYMAN
Ek kan met eerlikheid sê dat die diens nog altyd net wonderllik was. Xemote het my lewe baie makliker gemaak vandat ek oor geskakel het na hulle elektroniese monitoring. Dis maklik, eenvoudig en ek word dadelik in kennis gestel deur ‘n sms as my temperatuur van my yskas te laag daal.
D ROSS
I have only received quick and efficient customer service from Xemote and will recommend them to any customer.
All our queries are handled with professionalism and met all of our expectations.
E VAN EEDEN
On 14 March 2022, I contacted Xemote to enquire about a remote monitoring device for my dispensary fridges. I received immediate excellent service. Hanri sent a quote the same day and my device was installed within 2 days. She was very helpful and friendly and took me through the setup step by step.
I receive a report every morning and phone notifications when there are temperature issues with the fridges. One morning she even contacted me to say that she thinks our Gateway was unplugged by accident before we even realised it.
I receive constant constant excellent service and can really recommend this company to any business looking for remote temperature monitoring services.
C BOTMA
It is my pleasure to be able to recommend them to anyone that needs their expertise in this field. Right from the first inquiry with Hanri Fourie at Xemote, we have only experienced fast, professional, and friendly advice, as well as spot-on solutions to our specific requirements.
With all the expensive Covid and other vaccines that need cold chain management, it has been a pleasure to use the Xemote application as well as a comfort to know that we are fully compliant with all current requirements as prescribed by the National Department of Health and other regulatory bodies such as the SA Pharmacy Council.
I have recommended the Xemote system to several colleagues to use and will not hesitate to do so again.
