Expert IoT Services Tailored To Your Needs
From initial consultation to ongoing support, learn how our services can solve your monitoring needs.
Comprehensive Services
Complete Service Coverage For Peak Functionality
Devices
The Xemote devices are built to service a wide range of industries and use cases. Without compromising on accuracy the devices are small enough to be out of sight but robust enough to withstand the industrial environments.
- Xemote offers 26+ sensor types which includes monitoring as well as control devices.
- The Always-On GSM communication comes standard without the need for additional SIM cards or data top-ups.
- Each sensor in the Xemote product range includes battery backup as well as local storage capabilities.
- With Auto-Pairing and Intelligent Networking built into every device, monitoring can continue uninterrupted regardless of dynamic environments.
- Xemote offers SANAS Calibration Certificates on request.
- Custom devices are possible and will be handled on a case by case basis.
CLOUD PLATFORM
The Xemote Cloud is a storage, processing, and management platform. The platform supports the normal core functions of a typical IoT system as well as advanced health monitoring, analytical and predictive models to support data analytics.
- Real-time notifications by SMS, Email, and/or Push-Notifications.
- Continuous background health monitoring.
- 3 months of readily available data storage.
- Multiple notification trigger conditions.
- Unlimited number of users per site and per notification.
- Unlimited severity levels to support organisational escalation levels.
- Client specific custom data analytics.
- Notifications based on custom analytics.
Dashboard
The Xemote Dashboard is the visualisation of the monitoring data and derived information. This includes basic analytics and notification logs.
- Visualisation platform for viewing measurement data.
- Standard data analytics.
- 3 months of measurement data exports.
- Notification event logs.
- Custom dashboards.
- Display of client specific custom data analytics.
Mobile App
The Xemote Android and IOS Mobile Applications place the data at your fingertips. See 24 hours of data, notifications and more.
- Push notifications.
- Historical data.
- Site and device configuration.
- Single app for all devices.
There are currently no services which are not included in the core offering for the mobile applications.
Reporting
Xemote reporting focuses on three distinct categories. Data reports used for audits, site health reports used for system monitoring, and custom reports which are typically client specific.
- Daily, weekly, and monthly data reports.
- Daily, weekly, and monthly health reports.
- Daily, weekly, and monthly notification reports.
- Data analysis reports of setpoint changes due to seasonal changes.
- HVAC performance reports. This is achieved by monitoring airflow, abnormal temperatures in ducts, motor power
drawn and air quality. - Fridge compressor cycle monitoring to determine performance changes leading to preventative maintenance.
- Client specific custom reporting.
Operation
Xemote operational services focus on ensuring an optimal installation process that fulfills client requirements. This extends to post-installation support.
- Client support.
- Site surveys are performed to determine optimal sensor quantities and positioning.
- Post install verifications to ensure the installation is performing as expected.
- Setup of devices, notifications and other admin tasks.
- Site Failure Mode and Effects Analysis (FMEA) to identify additional monitoring points to reduce the possibility of single point failures.
- Support the client with process optimisation through consultations.
Ready To Optimise Your Operations With IoT?
Real Results, Real Impact
Making An Impact Across Industries
L Visagie
"The Xemote Remote Monitoring Application is an excellent tool for the improvement of process control and risk management within our business and we are confident that it will positively contribute to improving our bottom line."
"Xemote provides us with unique process insight at various critical control points. This significant benefit delivers accurate and actionable real-time information that improves our resource management and optimises production capability through early warning notifications."
A Karan
C May
"Our core business relies heavily on a continuous cold chain from raw materials to the final product. Having numerous fridges and freezers on-site, any maintenance manager’s worst nightmare would be finding a fridge or freezer off, and the product has started to defrost. Before installing the Xemote system, we learnt a hard and expensive lesson. With the sensors in place monitoring has become so much easier, we receive daily snapshots of temperatures and can view live readings of temperatures on my dashboard. Pull reports of different fridges temperatures. Receive emails and SMS’s when temperatures exceed band settings. And with just monitoring the temperatures, I can judge the performance of my compressors and have planned my schedule maintenance accordingly. "
"I have only received quick and efficient customer service from Xemote and will recommend them to any customer."
